Barclays Organizational Behavior

Barclays Organizational Behavior Organizational behavior is a study that looks at the individuals, employees, and how management teams behave and interact within the organization in a workplace setting. OB is therefore an interdisciplinary field that comprises communication, sociology, psychology, and management.  The key issues that influence organizational behavior include; organizational change, corporate culture within the industry, organizational development, and customer expectations that usually shape the organizational values. This research paper tries to explain the basic but vital principles of organizational behavior in order to equip the management teams with adequate theoretical knowledge regarding essential concepts necessary for the efficient and effective management their work, and to understand some of the concepts and challenges related to the management of behavior in organizations. This is done with focus on Barclays bank, to identify the correlation between employees and the organizations in w hich they work. The research methodologies adopted are online questionnaire, interviews, and the use of observation of the operation of Barclays bank employees. There is an increase in the drive by companies to develop mature organizational behavior and culture, owing to the perceived benefits and success associated with it that companies enjoy. Key words: Organizational behavior Organizational Behavior Research on Barclays Bank This paper seeks to analyze the organizational behavior adopted by Barclays bank across the world. Barclays PLC is a British multinational banking and financial services company, which is headquartered in London, United Kingdom. Barclays PLC operations in over 50 countries across Europe, Asia, South America, North America and Africa including Kenya, with a total number of customers exceeding 48 million globally and the fourth-largest bank worldwide by asset (Business.barclays.co.uk, 2013). Barclays is organized in two business clusters, (1) the corporate and investment banking and wealth and investment management and (2), retail and business banking. The corporate and investment banking and wealth and investment management cluster covers three business units: the corporate banking; Investment banking; and Wealth and investment management, while the retail and business banking cluster involve four business units that include Africa retail and business banking; Barclaycard; Europe retail and business banking; and UK retail and business banking (Business.barclays.co.uk, 2013). Most subsidiaries of Barclays PLC operate under Retail, Corporate, Treasury and Card Services with cross functional relationships to support the segments of local business and small to mid-sized enterprises (SME). Barclays financial strength coupled with extensive local and international resources have positioned Barclays as the top provider of financial services in the market for the past several years. Moreover, Barclays consistent financial performance has built confidence in their leadership and management among the Banks shareholders, as well as the indus try in general making it an easy go brand. For example, the Kenyan subsidiary known as Barclays Bank of Kenya Limited has been in operation for 95 years, and has consequently built an extensive network of 117 branches and over 230 ATMs countrywide (Business.barclays.co.uk, 2013). The network is supported by Internet and mobile banking channels plus a Customer Service Centre that operates 24 hours a day, 7 days a week. The multinational nature of Barclays bank and the diverse clusters operating in different business environment globally present different challenges to the bank that are related to the industry environment. Similarly, Barclays bank in this regards is influenced by both local and international industry environment since decisions made at the international regions have a direct bearing on the operation of other subsidiaries around the world. The bank draws its employees across all nationalities, races, and cultures as a result of the increasing globalization and interconnectivity where people from different nationalities are hired to work far away from their countries of birth bringing with them different values, norms and cultures. To deal with this, Barclays bank has successfully managed to develop workable and standard organization behavior and culture that that cuts across the nationalities to ensure harmonious operations. Organizational Behavior Principles The success of multinational organizations is dependent upon the organizational behavior principles adopted and applied in the respective subsidiaries. The OB principles that re relevant to this study are customer responsiveness, personality and organization, work motivation, job satisfaction and reward management, communication, change management and leadership. Customer Responsiveness Being that Barclays operates in a service industry; their success is fully attributed to the quality of service and the fast level of responsiveness when handling customer queries. One of the values adopted by the bank is the declaration that customer first, to mean that customers must be attended to first before anything else. This has become part of the organizational behavior, making the bank to strengthen their customer service department by ensuring that all employees handling customers are well trained to offer quality service within the shortest time possible. Every one including the management team is oriented to treat the customers as the boss in all circumstances. Customer responsiveness is also achieved through product diversification to meet the demands of all groups of customers irrespective of their socio-economic status. This is much evident through the introduction of flexible and diversified credit card products commonly known as Barclaycards that match different needs. The market and customers expectation has been modeled to demand flexible and cheaper cards that match diverse needs of the members (Barclays.co.uk 2013a). For example, Barclaycard being the first credit card provider in Britain offers a range of quality products that match the need of all customers including those who require competitive interest-free product, or those in need of first credit card at competitive rates. Similarly, there are low standard-rate credit cards that are preserved for clients with excellent credit histories. This range of product ensures there is a suitable product for every category of customers. It is what is missing in HSBC that needs to be pr ovided to ensure that customers satisfaction are met, corporate communication, group behavior, human decision making. Personality and Organization To develop a good organizational behavior, the management need to understand personality of employees in order to develop a workable interaction model within the organization. Personality involves characteristics, qualities, skills, and competencies of employees, combined with other traits such as grooming and attitude. Personality in most cases is influence by the environment and the social settings. However, there are particular universal characteristics which always emerge in individuals that are acceptable across the board. For example, customer service executives are expected to be aggressive, humble and respectful, have a listening ability, assertive and welcoming. These traits, thoughts, and feelings should be translated into visible behavior that can attract and retain the customers. Communication Clear communication within the organization is very important since it is essential in inculcating common objective. Failure in communication can result when clear purpose is not conveyed or when the message is distorted along the channel of communication followed. Communication setting can also bar clear conveyance of information as a result of unclear chain of command. Some of the barriers of effective communication may include assumptions by the sender who ignores parts of the information to be relayed, preconception among the receivers and biases in delivery. It is therefore imperative for the organization to develop communication culture as part of the organization behavior (Ashraf, 2012). Such culture clearly stipulates the chain of command of communication, communication channel and generally the type of language to be used in any delivery of information, which must strictly be official. Everyone including the management must communicate well with all people within the organiz ation irrespective of being subordinates. This will instill respect and accurate execution of the command as clearly outlined. Clear communication also plays a major role in the satisfaction of customer demands and to provide all the information needed by the customer for decision making Work Motivation Full compliance to the organizational culture and behavior is also influenced by the level of motivation among the staff and the entire workforce. Motivation brings the intrinsic urge to perform at work place, and is connected to the psychological and emotional well-being. The level of motivation among the staff within the organization therefore, activates behavior or an urge that is directed at a goal (Ashraf, 2012).This means that for the organizations culture and behavior to be adhered to at all times, the management need to develop a highly motivated staff that understands and fully embraces the values of the organization. To achieve the work motivation that has direct impact on productivity, several factors can be adopted as part of organization culture to encourage competition among the employees towards production. Some of the factors include; Job Enrichment: Jobs need to be designed to offer opportunities for responsibility growth, achievement, and recognition for good performance. This involves providing challenging responsibilities that fully engages the employees through greater utilization of skills and offers opportunity for personal development. Flexi time: This concept is meant to allow employees to occasionally control their work schedule, such that they decide which work to start with (Ashraf, 2012). This system makes employees more responsible and accountable, and eliminates the general feeling that they are micromanaged to perform. Empowerment: This involves giving employees authority in their area of operation to make decisions and be able to resolve their work related problems without approval from the management. Employees stock ownership plan: this method has become a key tool in attracting, retaining, and motivating workforce in business organizations. The system allows employees to own the companys stock to be part of the stockholders and as part of their benefit package. This motivates employees work harder and protects the organization since their service directly impacts the performance of the company. Low employees productivity means lower value of the stock prices. This strategy was adopted by Equity Bank, which is currently the fastest growing bank in the sub-Saharan Africa, thus should be adopted by market leaders like Barclays bank. Job Satisfaction and Reward Management Organization behavior should be one that promotes job satisfaction, which is the employees overall attitude towards their jobs. It is the fulfillment an employee develops after evaluation of a job or job experience. Job satisfaction can be derived from a number of features such as the amount of pay, promotion opportunities, the work itself, supervision, conducive work environment, and relationship with co- workers. Every organization should therefore create a standard organizational behavior that includes employee promotion on merit, professional supervision, and standard remuneration of employees based on productivity and job group. Although different people may derive satisfaction from different features, the most common elements are as mentioned above and a wider approach to improve job design, work organization and general quality of life. In addition to job satisfaction, effective reward management needs to be developed that fairly recognizes employees efforts to reinforce produ ctivity or adherence to organizational values and behavior standards. Usually, in case peoples good behavior are effectively recognized or rewarded through any means, the desired behavior is usually repeated. Organizations such as Barclays in this regard need to consider designing a standards reward system that is sustainable to the business and make it an organizational culture and behavior promotion tool. Leadership This involves controlling and directing individuals, groups and subordinates within the firm. It includes hiring, training, guiding, and assessment of processes in order to achieve the best performance from employees. Organizations that succeed in their operations usually maximize on the talents and energies of their employees (Ashraf, 2012). This is because such firms develop competitive advantage against their rivals as a result of maximum production. Due to the fact that employees are vital resource to the achievement of the organizational goals, managers should be careful on how they interact and handle their subordinates. This means that managers who are knowledgeable and skilled in organizational behaviors are likely to effectively and efficiently manage their teams and influence them to fully support the companys goals. Different leadership styles such as autocratic, consultative and free will may be adopted depending on the situation (Locke, 2009). Organizational behavior in relation to the leadership style adopted in all the management levels is very important to the success of the organization. The management structure adopted by Barclays bank is usually the vertical line where top management that comprise CEO and the board of directors issue directives that are implemented at the middle and lower level. However, before the decision is communicated downwards, consultation at the tactic level of management takes place, involving the finance department which is responsible for the strategy development process, driving business performance and financial control across Barclays Africa. Other management functions include human resource, operations, consumer banking, risk management, corporate banking, treasury services and card business departments. This also includes the personnel in each of the departments. It is important for organizations to note that decisions made collectively are often easier to implement than forced decisions. Whereas different leadership styles can be adopted in different situations, organizations mindfully need to create a leadership culture that has clear distinction of roles and clear definition of responsibility to enable efficient flow of duties. Leadership must be concerned and emphasize on peoples issues just as the organizational issues (Locke, 2009). Employees are very important resource that must be valued if the organization is to succeed, thus their complaints must be addressed well without ant victimization from the leadership. Organizations must therefore adopt leadership behavior that respects the employees, treats them fairl y in order to improve their attitude towards work and the firm in general. Theoretical Framework Organizational behavior refers to the study of groups and individual dynamics within an organization, as well as the nature of the organizations. The interaction between human resource and the organization and the interaction amongst employees themselves usually bring several factors into play and in turn define the organizational behavior. Presently, different people with diverse cultural values and backgrounds work together in different institutions. Organizational behavior in this respect seeks to bring an understanding and emphasize the acceptable behavior in organizations in orders to develop competencies and standards in which people likely to behave. These finding are therefore, to assist in controlling behaviors that go against the regulations and objectives of the organizations. Equally, it is significant to note that in an organization, the social system comprises all the people, considering how they relate to the rest of the world. Normally, the behavior of one person has impact on the behavior of others either directly or indirectly. Culture refers to the conventional behavior of a society that comprises knowledge, beliefs, customs, and practices and people depend on culture since it guarantees them understanding, stability, security, and the ability to react to a given situation. It shapes human behavior, even if not fully embraced. In an organization set up, people fear change in culture and behavior for fear instability, and loss of security. The operation of organization is usually based on the managements philosophy, vision and mission, values and goals that guide employees. These consequently define the organizations culture or behavior, which is composed of the formal and informal organizations, and borrowed from the social environment. The organizations culture determines the type of leadership adopted, communication channels and chain, and group and individual dynamics within the organization. Existence of such working environment, culture, and behavior becomes a motivating factor to the workforce, leading into high performance, individual and group satisfaction, and personal growth and development. The combination of these elements constructs the framework that guides the operation of the organization. Research Methodology The choice of research methodology to determine the organizational behavior adopted by Barclays bank was depended on the objectivity, reliability and sustainability of the method based on the environment and nature if the industry. To clearly meet the purpose, three methods were used alternatively to determine the employees feelings concerning the organizations culture and the customers feelings on whether the organizations behavior is suitable in the service industry. Online questionnaire was used to collect data from 25 employees in different ranks within the organization equally distributed from the middle management to the cleaners through clerks. This was after securing their email addresses, having that time constraints could not allow them to adequately respond to interview questions. Face to face interview was also used to specifically interview 15 randomly selected walk-in customers from across socio-economic class and age bracket with an intention to gauge if they were sati sfied with the reception and service they received from the bank staff. Their feelings on the general arrangement within the banking hall and personal grooming of the staff were also sought. Finally, observation was used to monitor staff response to customers enquiries and the speed of service. This observation was done during my routine visit to the bank to carry out transactions. The structured online questionnaires were filled by the respondents at their convenient times. Prior to the collection of data, authorization was sought from the bank management, who in turn briefed the security agencies for the days the data were collected. This arrangement was done silently without notifying the staff members to ensure that the data collected in not skewed when employees try to conceal their right attitude and behavior. It is also important to note that more information about the profile and background of Barclays bank was sought from the banks website. This gave a clear understanding of the banks operations and the actual values, vision, mission, culture and the organizational behavior that the bank stand for, to be used gage the level of compliance by the employees. Results and Findings According to the online questionnaire survey that was filled by 25 randomly selected Barclays bank employees from across the socio-economic class and age bracket, most respondents especially the non-management staff who responded to the questions as indicated in the appendix section of this paper disapproved the organizations culture and behavior, while most of those in management positions approved the organization behavior. One of the reasons for disapproval is that management was authoritative in decision instead of being consultative and felt that their views are not accommodated in the running of the system. The interview that involved 15 customers sought to know their view on Barclays banks organizational behavior. The analysis found that 90% or the customers interviewed were satisfied by the arrangement of counters and service points inside the banking hall. Similarly, an overwhelming majority of 14 customers were of the opinion that the official dressing as part of their behavior was commendable and should continue, while only 1 felt the type of dress was not concern. The observations made also confirmed the values of the bank as they are in the mission statement. The declaration that customer comes first in their list of priority was evident, especially in relation to how customers were ushered in and allowed to sit while awaiting to be served. Are Organizations Behavior principles applied in Barclays Bank? The principle of effective reward management is partially applied in the bank based on the findings. Most junior staff complained that the difference in salary bracket between the management, the clerks, and other staff members such as cleaners was very big. It showed that management teams are paid much higher than the rest, thus the feeling that effective reward system be adopted. One area reward that if fully implemented is on earning of bonuses at the end of the year and the yearly increments according to the collective bargain agreement. This is however dependent on individual performance as indicated by the balance score card assessment sheet. Employee recognition based on particular achievements is done within the banks, both formally and informally. As indicated in the principle above, reward is a tool that reinforces good behavior. According to the management, several staff members are given recognition cards for being best communication agents, best time managers, and best i n minimizing the wastage of papers. This reward system needs to continue since it encourages other to work harder to earn bonuses at the end of the year after meeting their yearly targets and receiving nomination cards that improve profile for future promotions. One the standard sustainable reward behavior is adopted; all sectors are covered without discrimination. This research found out that measuring job satisfaction has been a challenging process to most managers. Based on the determinants of job satisfaction such as amount of pay, promotion opportunities, the work itself, supervision, conducive work environment, and relationship with co- workers, several employees, several employees are not satisfied with their jobs, either because of the perception of inequality in the pay structure, the management being too authoritative and the generally routine nature of the jobs that offer little opportunity for personal growth. Customer responsiveness is a principle that is fully applied in the entire Barclays bank. Based on their value that makes customer first, it was evident through the observation that customers were well received, advised, and served within the shortest time possible. Whenever a customer walks into the bank they are advised by the customer care representative on which counter to go to for the desired service. This was also confirmed by the customers themselves who said that they are satisfied with the manner they are handled by the bank staff. Customer responsiveness is also proved by the diversified products offered by the bank that are meant to meet the demands of all customers in all socio-economic groups. The most outstanding product line is the Barclaycard that covers all needs from low interest to low interest cards, as well as those meant for students. Barclays bank personnel composition is composed of top level management that involve the CEO and the Board of directors at the local level, middle management including the branch managers and operation and departmental managers and the lower level staff including clerks and sales representatives. Leadership is in this case is well structured with very clear chain of command from the strategic level to the regional directors and to local subsidiary branches (Business.barclays.co.uk, 2012). This has clearly assisted in separation of responsibilities and entrenched accountability systems within the management. In the recent economic recession, the bank recently adopted restructuring that saw several employees lose their jobs and adoption of the system where junior staffs like the clerks, cashiers are employed on a contract basis in most subsidiaries. This is a human resource policy, accompanied by lower remuneration structures led to mass exodus of staff. Conclusion and Recommendations This research paper looked at the organizational behavior adopted by Barclays PLC, which is a British multinational banking and financial services company with its headquarter in London, United Kingdom. Barclays PLC operations in over 50 countries across Europe, Asia, South America, North America and Africa including Kenya, with a total number of customers exceeding 48 million globally and the fourth-largest bank worldwide by asset (Business.barclays.co.uk, 2012). Organizational behavior is concerned with how individuals, employees, and management behave and interact within the organization in a workplace setting. It is an interdisciplinary field that comprises communication, sociology, psychology, and management. The key issues that influence organizational behavior include organizational change, corporate culture within the industry, organizational development, and customer expectations that usually shape the organizational values. Organizational Behavior Principles are also very i mportant since they guide companies in setting their organizational behavior standards. This paper has discussed customer responsiveness, personality and organization, work motivation, job satisfaction and reward management, communication, change management and leadership as major principles of OB. The methodologies employed in this study are online questionnaire filled in by employees, face to face interview of customers and observation methods. The observation methods were instrumental in monitoring how the staff receive, address, and serve customers if within the organizational behavior standards. These methods were selected based on their objectivity, reliability and sustainability of the method based on the environment and nature if the industry. To clearly meet the purpose, the three methods were used alternatively to determine the employees feelings concerning the organizations culture and the customers feelings on whether the organizations behavior is suitable in the service industry. The study found that most of respondents especially the non-management staff who responded to the questions as indicated in the appendix section of this paper disapproved the organizations culture and behavior, while most of those in management positions approved the organization behavior. Recommendations The success of organizations is dependent upon the organizational behavior principles adopted and applied in the respective subsidiaries. The OB principles that are relevant and should be adopted by organizations include customer responsiveness, personality and organization, work motivation, job satisfaction and reward management, communication, change management and leadership. In order to develop a good organizational behavior, the management needs to understand personality of employees in order to develop a workable interaction model within the organization. Personality involves characteristics, qualities, skills, and competencies of employees, combined with other traits such as grooming and attitude. Personality in most cases is influence by the environment and the social settings. However, there are particular universal characteristics which always emerge in individuals that are acceptable across the board. For example, customer service staff members are expected to be aggressive, humble and respectful, have a listening ability, assertive and welcoming Every organization should therefore create a standard organizational behavior that includes employee promotion on merit, professional supervision, and standard remuneration of employees based on productivity and job group

Pros and Cons of Affirmative Action Essay

Affirmative action is a policy in which the previously disadvantaged due to discrimination receive priority.   It came to existence as a remedy toward discrimination and then became a problem all by itself according to some theorists, who are opponents to it. Supporters believe affirmative action should be adopted to provide equal employment opportunity, but facts show that it does not.   Affirmative action is a very controversial issue, which has been debated for more than thirty years.  Ã‚   Unlike discrimination, there are not so many laws against affirmative action, but opponents are indeed working on banning it wherever it is possible for them to do so. TABLE OF CONTENTS Brief Overview of Affirmative Action Origin of Affirmative Action Views of Affirmative Action People who benefit from Affirmative Action Employment and Affirmative Action Affirmative Action and Equal Employment Opportunity Legal Issues of Affirmative Action How to Stop Affirmative Action from Being Taken Pros and Cons of Affirmative Action Brief Overview of Affirmative Action   Ã‚  Ã‚  Ã‚   Affirmative Action is usually defined as an active effort to improve employment or educational opportunities for members of minority groups and women or one to promote the rights or progress of other disadvantaged people. (Webster’s Third New International Dictionary, Unabridged. Merriam-Webster, 2002)   Ã‚  Ã‚  Ã‚   In practice, affirmative action is taken by giving women and people from a minority group priority.   For instance, a company has an opening for a bookkeeper.   On determining who should be hired, the company gives women and people from a minority group priority.   This could also happen with promotion: only women and people from a   minority group are likely to be promoted, and with education: women and people from a minority group have better chances of obtaining grants and scholarships that would enable them to attend college.   Ã‚  Ã‚  Ã‚   Another way of illustrating how affirmative action is taken would be with a classroom in which some students receive a great deal of unfair punishments.   One day it is brought to the teacher’s attention that she will be dismissed unless unfair practices are stopped.   In an attempt to correct the past unacceptable behavior, the teacher starts treating those students with some kind of preference.   In the beginning this will be certainly appropriate, as those students will need to feel that they are not ill-treated anymore. Origin of Affirmative Action   Ã‚  Ã‚  Ã‚   Affirmative action is believed to have come about as a remedy to the awful  discrimination that regrettably used to take place.   As a matter of   fact, according to T.H. Anderson, (2004) in 1940 discrimination was tradition and in some states it was  even law.   Sad though it might now sound to us, the most educated and  refined African-American did not have the rights the most illiterate  and indecent white individual did (p. 2). Therefore, when discrimination  became illegal in the United States, affirmative action started to  take place.   Ã‚  Ã‚  Ã‚   By the mid-1970’s minorities and women were winning significant victories, which could be seen on construction sites,  exemplified by the Metro in Washington D.C.   Mayor Walter E.  Washington took a dramatic step, mandating a strong affirmative action  program in which all private companies doing business or having contracts with city hall would have to submit plans with goals to  advanced minorities and women. (J.H. Anderson, 2004, p. 142)   Ã‚  Ã‚  Ã‚   A valid affirmative action plan is one means of trying to undo the  effects of past illegal discrimination.   Under such a plan, an  employer makes employment decisions based on race or sex factor that  ordinarily can’t be considered, in order to restore equal opportunity  employment for groups that have faced discrimination. When a court finds that a business has discriminated and there are no  other effective means to remedy the discrimination, the court may  require the business to take affirmative action.   For example, a court  may order a company to hire one African-American employee for every two white ones hired until the company’s workforce resembles the  racial mix of the community.   (F.S. Steinhold, 2007, p. 156)   Ã‚  Ã‚  Ã‚   A business may also have to set up an affirmative action plan as part  of voluntary settling a court case or the proceeding of E.E.O.C. (Equal Employment Opportunity Commission).   Any voluntary  program must meet the E.E.O.C.’s Guidelines on Affirmative Action Plans. (F.S. Steinhold, 2007, p. 156) Views of Affirmative Action   Ã‚  Ã‚  Ã‚   Because it appears that originally valid plans of affirmative action became in a way corrupted or abused, there have been some opponents to it.   Affirmative action is a subject that has been debated and analyzed by philosophers, legal scholars, social scientists, politicians, journalists, editorial writers, and common citizens for three decades.   Ã‚  Ã‚  Ã‚   Basically, the debate has two sides: the Right and the Left.   The Right, which is totally against it, states that Affirmative action only causes people to obtain what they desire not because they deserve it, but because they belong to a group that was discriminated in the past.   According to this site, affirmative action is unmeritocratic, leads to reverse-discrimination, and is an un-American guarantee of equal results instead of equal opportunity.   The Left, which supports it, states that affirmative action is a compensation for past injustices and a guarantee of a fair share of the economic pie. (J.D. Skrentny, 1996, p. 1 & 2)   Ã‚  Ã‚  Ã‚   To reconcile the two views, it could perhaps be said that an affirmative action plan might be proper in the beginning of a non-discriminatory period of time; women and people from minority groups should feel that they are not discriminated anymore.   On the other hand, there is no reason for this period of time to last forever.   For instance, in the United States discrimination became illegal a very long time ago, so previously discriminated people should not be given any kind of priority because of what it used to happen in the distant past.   Ã‚  Ã‚  Ã‚   When it became vital to take the affirmative action in the turbulent period of 1964 to 1971, a careful consideration of the cultural and historical circumstances became absolutely necessary in its debate and an explanation for why it happened was needed as well.   (Clayton & Crosby, 1992, p. 2) Nowadays, more than thirty years after that period, affirmative action would simply be against logic and no explanation could possibly be given as a result.   Ã‚  Ã‚   Affirmative Action is believed to be one of the most controversial policies in the United States.   â€Å"The issues are complex, they stir strong feelings, and in the media everyone seems to have an opinion on the topic (Clayton & Crosby, 1992, p. 1).   This implies that a great deal of understanding is needed.   Ã‚  Ã‚  Ã‚   The complexity of affirmative action as a topic is illustrated by the controversy of whether the version of the Civil Rights Act of 1991 required or prohibited quotas – George Bush’s belief versus his proponents -, the appointment of Clarence Thomas – an affirmative action beneficiary who surprisingly opposed it -, and the apparent shift in the Supreme Court. (S.D. Clayton & F.J. VanDeVeer, 2000, p. 4)   Ã‚  Ã‚  Ã‚   Opponents of affirmative action are believed   to come from a variety of quarters: Supreme Court Justice Thomas – an African-American who opposes it – Thomas Sowell, Shelby Steele, and Glenn Lowry – African-American critics who gained national attention speaking about the policy -, and Stephen Carter – William Nelson Cromwell Professor of Law at Yale University. Their reactions to affirmative action seem very intriguing. (S.D. Clayton & F.J. VanDeVeer, 2000, p. 4)   Ã‚  Ã‚  Ã‚  Ã‚   Why people who benefit from affirmative action oppose to it deserves the amazement of whoever learns of the fact.   It could perhaps be interpreted that they want to be equal – neither better nor worse.     The fact that they are now granted more rights because they were once deprived of the ones they should have in the first place is likely to make them feel inferior.   In other words, their equality should be put in force and they should only obtain what they rightly deserve regardless of their background.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Affirmative action became a major issue in state courts in California and in Pennsylvania, where it was indeed claimed that its almost inevitable effect was reverse discrimination. People who benefit from Affirmative Action   Ã‚  Ã‚  Ã‚   In general, belonging to a minority group is due to an inborn or inherited matter, like women, African Americans, and people from different origins.   On the other hand, there are some groups of people who willfully joined a minority group.   For instance, many people learned one religion at home and later converted to a different one.   Homosexuality and bi-sexuality is debatable: some theorists believe uncommon sexual orientations are in the genes, whereas some other ones believe they are a matter of option.   Regardless of which theorists are right, homosexual and bi-sexual people were victims of discrimination in the past and later became beneficiaries of affirmative action.   Ã‚  Ã‚  Ã‚  Ã‚   As we all know, African Americans were virtually the worst victims of discrimination.   Without any right whatsoever, people were taken from Africa and brought to America to be sold as slaves.   The awful slavery was abolished a few hundred years later, but African Americans were still unable to obtain what the average person usually could.   In the middle of the twentieth century, discrimination against African Americans became illegal and the law started to call for a total equality, and affirmative action was taken as a remedy. Employment and Affirmative Action   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Before focusing on the fact of whether or not affirmative action should be adopted to provide equal employment opportunity, we need to understand thoroughly the basic concepts or employment.   Ã‚  Ã‚  Ã‚   P. K. Edwards (2003) states in his book Industrial Relations: Theory and Practice that the employment relations has two parts: market relations and managerial relations.   The former is more obvious because it covers price of labor, which embraces not only the basic wage but also hours of work, holidays and pension rights.   In this respect, labor is like any other commodity, with a price which represents the total cost of enjoying its use. Yet labor differs from all other commodities in that it is enjoyed in use and is embodied in people.   A machine in a factory is also enjoyed in use and for what it can produce.   Yet how it is used is solely up to the owner.   The ‘owner’ of labor, the employer has to persuade the worker, that is, the person in whom the labor in embodied, to work. (p. 9)   Ã‚  Ã‚  Ã‚   Most companies have employees nowadays, given that it simply becomes impossible for the owner to do everything all by him- or herself.   On hiring a new employee, companies have their own criteria.   We see quite often that the same employee who does not qualify for one company does for another one.   Employees are chosen based on the companies’ budget and needs.   In general, a large, profitable business is likely to choose a better skilled worker than a small business that operates at low budget.   Ã‚  Ã‚  Ã‚   Small businesses, which are usually constrained by the pressure of not exceeding their low budget, might also be selective in their own way.   A very unskilled person, however economical he or she might be, is likely to be of no significant assistance to the company.   As a result, the company might end up loosing money because of him or her.   Ã‚  Ã‚  Ã‚   When a person is to be hired by a company, it is imperative that it be done under the equal employment opportunity basis.   The best candidate should be the one taking over the position.   Failure to do so would be an unfair practice that might eventually lead to some significant problems.   F.J. Crosby and C. VanDeVeer (2000) wrote in their book Sex, Race and Merit: Often, when a problem has been identified, hiring or promotion goals are instituted. In classical affirmative action programs (where the employer monitors to make sure that qualified people are hired and promoted) the goals are derived from close study of the organization and are based on realistic appraisals of the labor market. (p. 4) From the above, we see that classical affirmative action is a way in which equal opportunity employment is achieved, and supporters of affirmative action indeed focus on the remedy of unfair acts of discrimination performed in the past.   Everybody believes that the employer is to monitor to make sure that qualified people are hired and promoted.   Ã‚  Ã‚  Ã‚   In fact, the goal of affirmative action when it came to existence was equal employment opportunity.   Nonetheless, its practice later on became corrupted and its present goal is to give priority to people who belong to a minority group that was discriminated in the past.   Many opponents of affirmative action would indeed oppose to discrimination and would agree to a policy in which only qualified people are hired and competent employees are promoted.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  J.M. Bernbach (1998), who so much disapproves of discrimination wrote: In 1996, affirmative action (the practice, fostered by federal government, of providing preferential treatment and / or opportunities to specified groups of persons in hiring or promotion, etc., as a means of correcting the present effects of past discrimination) received a good deal of negative attention. (p.3) On certain occasions, affirmative action seems necessary or  appropriate to remedy past injustices, but there is no reason to  believe that everybody, including people who were always against  discrimination, must follow suit. Affirmative Action and Equal Employment Opportunity   Ã‚  Ã‚  Ã‚   As the name implies, equal employment opportunity is the right of every single person to be employed regardless of his or her background, i.e. race, color, national origin, religion, gender, age, disability, or reprisal. In the United States there is an organization called Equal Employment Opportunity Commission that focuses on how this right is actually granted to every individual. Burstein in his book Discrimination, Jobs, and Politics (1998) states: In order to form a satisfactory picture of what public wanted on EEO, members of the congress would, ideally, want to know about three aspects of constituents attitudes: first, whether their constituents favored EEO, second, whether they wanted the government to do anything about it; and third, whether they felt strongly about the issue.   (p. 42)   Ã‚  Ã‚  Ã‚   We see that the government is very much concerned about fair hiring and promotion practices.   It is indeed a fact that everybody wants equal employment opportunities; nobody favors priority on the basis of discrimination or affirmative action.   People want the government to ascertain the equal employment opportunities are in effect and they do feel strongly about the issue.   The answer of most people is that the right person should take over the position he or she rightly deserves   Ã‚  Ã‚  Ã‚   Antidiscrimination programs are believed to be inefficient and costly.   The reason might be the stagnant economy that has apparently not permitted to continue with them.   Government pressures to employ or promote women and minorities may force firms to misallocate labor and thus suffer production losses.   Keeping with the current concern over productive efficiency can rather be an antidiscrimination effort. (P. Burestein, Equal Employment Opportunity, 1994, p. 85)   Ã‚  Ã‚  Ã‚   Better production in a company as a whole could rather achieve equality.   For instance, a company has been in business for many years and, on analyzing their activities, they come to see that their production was better when they had people with more skills in the engineering department.   As a result they decide to hire a high-skilled engineer.   When doing so, they carefully evaluate every candidate regardless of their background until they end up hiring the most suitable one.   One year later, the company analyzes their activities and see some remarkable improvements.   Ã‚  Ã‚  Ã‚   One might want to ask how it is possible for someone who is not so skillful to become skillful in the future.   The answer would be quite simple: more education or training, and, as we all know, education is very easy nowadays. There are many ways online that would enable one to obtain it, and there are many regular schools that could help.   Ã‚  Ã‚  Ã‚   Some people take their not being hired as a lesson to get more education or training.   Inevitably, when the person being hired is from a majority group, some people accuse the company of being discriminatory, and, when someone from a minority group is hired, the company might also be accused of having taken affirmative action.   When something alike happens, the EEOC (Equal Employment Opportunity Commission) needs to be contacted, and they need to investigate the situation.   Ã‚  Ã‚  Ã‚     The beginning of antidiscrimination and or against affirmative action is perhaps freedom.   One might question what freedom has to do with either discrimination or affirmative action, and the answer might be the actual explanation of what freedom means.   Freedom is the right to share fully and equally in American society – to vote, to hold a job, to enter a public place, to go to school.   It is right to be treated in every part of national life as a person equal in dignity and promise to all others.   (Curry, G.E. &West, C. , 1996, p. 17)   Ã‚  Ã‚  Ã‚  Ã‚   In a society in which freedom is in existence, the equal opportunity employment practice is easier to put in practice.   Some people might use this freedom in an abusive form, ending up in discrimination or affirmative action.   That is why it is necessary that a commission EEOC (Equal Employment Opportunity) exist.   The goal of this organization is to establish rules and regulations and, whenever a case of discrimination or affirmative action is reported, this organization needs to study it thoroughly and then determine how it could be corrected.   In some occasions, it is even necessary to take legal action. Legal Issues of Affirmative Action   Ã‚  Ã‚  Ã‚   Unlike discrimination, which is so clearly against the law and there is a great deal of coverage both constitutionally and statutorily, it has not become possible to have affirmative action at the same level.   No one constitutional or statutory provision covers all the many different varieties of affirmative action.   (C. Wolf-Devine, 1997, p. 182) As a result, it becomes very intricate for both judges and attorneys to deal with a case of affirmative action.   Ã‚  Ã‚  Ã‚   If a man that does not belong to a minority group is not hired solely because that company is currently taken affirmative action when hiring, he would first report the incidence to Equal Opportunity Employment Commission.   If the E.O.E.C. determines that the individual has brought prima facie evidence, they might decide to take legal action against that company.   The judge and the attorney are likely to regard the whole case as a reverse-discrimination and by doing so, the same sources of law that are used in a discriminating case can be used for this particular one. After all, the individual that was hired was only successful to obtain this job because he or she belongs to a minority group, not because he was the best qualified for it.   If the case had been just the opposite – the individual that was hired did not belong to a minority group, whereas the one that was not hired did – it would have been a regular discrimination case, which would have had a great deal of coverage in the American legal system.   Ã‚  Ã‚  Ã‚  Ã‚   The very same situation would have been with someone who has been working at a company for a very long time and, due to his valuable qualifications, would deserve promotion.   Besides the fact that promotion is not given to him, two other co-workers – a woman and an African American – do become promoted in an attempt to take affirmative action.   Given that promotion is also controlled to E.E.O.C., the individual contacts them immediately and they determine that the matter is to be brought in front of a judge.   This case would also be treated as a discriminating case, and it indeed is a case of reverse discrimination.   Ã‚  Ã‚  Ã‚  Ã‚   According to Herman Belz, in his book Equality Transformed (1991): Affirmative action lacks consistency and coherence insofar as the Supreme Court applied two antithetical theories of employment discrimination, upheld quotas in hiring and promotion while prohibiting them in layoffs, and used some form of strict scrutinity review to analyze discrimination under the Constitution while forsaking such reviews under Title VII – and only then asking whether a race conscious measure promoted the goal of minority employment. (p. 225 & 226) The above shows up to what point affirmative action is to be treated like discrimination when it comes to legal matter.   However, the fact that when affirmative action is taken does not at all mean that there has in fact been discrimination put judges and attorneys in a cumbersome situation.   Ã‚  Ã‚  Ã‚   While discrimination has the same principles, is clear and can be carefully considered, affirmative action – in general regarded as the opposite of discrimination – is never clear enough to be handled by a judge and attorneys.   As we know, affirmative action is sometimes taken as a remedy, whereas discrimination comes as a matter of opinion.   For instance, a company that never hires African American is sued for discrimination.   The basis of this type of discrimination will always be the same; the accused will try to deny the fact.   Someone that is sued for taking affirmative action will rather try to justify his attitude. How to Stop Affirmative Action from Being Taken   Ã‚  Ã‚  Ã‚  Ã‚   Affirmative action is definitely not an effective diversity or opportunity policy; it is merely reverse discrimination. Given that a person obtains what he or she wishes because he or she belongs to a minority group – not because he or she deserves it, the policy is very unfair indeed.   A fair policy would be one in which the best-skilled individual takes over a position at a company or someone who qualifies for a grant or scholarship to attend college obtains it.   Ã‚  Ã‚  Ã‚  Ã‚   On some occasions, there might be a court order for a company to take affirmative action.   When this happens, it is usually in an attempt to settle a lawsuit that was placed because discriminatory policies were adopted by that particular company.   Ã‚  Ã‚  Ã‚   When affirmative action is taken on a voluntary basis without any good reason whatsoever, it becomes a legal transgression that is just as awful as discrimination.   Obviously, a court cannot order a company taking affirmative action to be discriminatory from now on, as this would only be an awful crime.   Ã‚  Ã‚  Ã‚   The solution toward the problem of taking affirmative action is quite simple: the company should make their hiring and promotion decision based on the workers skills and qualifications, not based on the fact that that particular individual belongs to a minority group.   Ã‚  Ã‚  Ã‚  Ã‚   The Equal Employment Opportunity Commission should come up with some guidelines to prevent companies from taking affirmative action altogether.   Those guidelines should be brought to the attention of the U.S. Senate in order for them to become laws.   As we know, when a company is accused of taking affirmative action, judges and attorneys find it difficult to handle the case, because there are not enough laws against it.   Ã‚  Ã‚  Ã‚   Copying the laws of discrimination would not be an option, because a court would never order a company to discriminate, whereas it might order a company to take affirmative action as a remedy for past discriminatory activities.   New laws need to be put in force, as laws against affirmative action were in some occasions questioning.   Ã‚  Ã‚  Ã‚   It is very painful to pinpoint that extreme affirmative action is widespread in the United States, and there does not seem to be any solution at first sight.  Ã‚   Under the assumption that affirmative is taken as a remedy toward discrimination, the number of individual that claim to suffer from affirmative actions exceeds the number of the ones who suffered from discrimination in the past and now benefit from the policy.   Ã‚  Ã‚  Ã‚   Empirically the official case for affirmative action is weak and conceptually it is loose.   Believing that the policy has been â€Å"good for America† and that it has been an instantaneous move to â€Å"color-blindness† would be ill-advised.   Ã‚  Ã‚  Ã‚   Equal opportunity is supported by everybody, but it would be inappropriate to the extreme to believe that the way to achieve it is phasing out affirmative action. Michigan, a state in which there are many opponents, is one of the ones that have intended to ban affirmative action altogether, and such a measure is believed to be one of the harshest attacks on affirmative action to come to a vote anywhere in the country. This movement has been called â€Å"Michigan Civil Rights Initiative† and it deserves to be called the Michigan Anti-Affirmative Action Initiative. It was also intended to add language to the Michigan state constitution to disallow â€Å"preferential treatment† based on gender, or race. Other states following suit are California, Washington State, and Florida.   Ã‚  Ã‚  Ã‚  Ã‚   The passage of the Michigan Civil Rights Initiative would specifically ban public institutions from using affirmative action programs that give preferential treatment to people from minority groups and prohibit public institutions from discriminating against groups or individuals that do not belong to those groups.   Ã‚  Ã‚  Ã‚   The Michigan Civil Rights Initiative is indeed very appropriate and the whole country, as well as the whole world, should follow in their footsteps. Anderson, T.H. (2004). Pursuit of Fairness: A History of Affirmative Action. Oxford University Press, (p.2, 3 & 142) Belz, H. (1991) Equality Transformed, Transaction Publishers (p225 & p226) Bernbach, J.M. (1998). Job Discrimination II, Voire Dire Press (p. 3 & 4) Burestein, P. (1994). Equal Employment Opportunity, Aldine Transaction (p. 85) Burestein, P. (1998). Discrimination, Jobs, and Politics. University of Chicago Press (p. 42) Clayton, S.D., & Crosby, F.J. (1992). Justice, Gender, and Affirmative Action. University of Michigan Press (p. 1 & 2) Clayton, S.D., & by F.J. &, VanDeVeer, C. (2000). Sex, Race, and Merit.   University of Michigan Press (p. 4) Curry, G.E. & West, C. (1996). The Affirmative Action Debate, Basic Books (p. 17) Edwards, P.K. (2000). Industrial Relations: Theory and Practice. Blackwell Publishing (p. 9) Skrentny, J.D. (1996). The Ironies of Affirmative Action: Politics, Culture, and Justice in America. University of Chicago Press (p. 1 & 2) Steinhold, F.S. (2007) The Employee’s Legal Handbook, Nolo, (p. 156) Wolf-Devine, C. (1997) Diversity and Community in the Academy, Rowman & Littlefield, (p. 182) Webster’s Third New International Dictionary, Unabridged. Merriam-Webster, 2002

Leprechaun Trap - Green Slime St. Patricks Day Project

Heres how to make green slime for a St. Patricks Day leprechaun trap. We havent successfully caught any leprechauns using this recipe yet, but it does make a nice holiday chemistry project for kids! Leprechaun Trap Slime Materials The slime is the classic borax and school glue recipe. 4-oz bottle school glue gelborax (not boric acid)watergreen food coloring While it may stick to leprechauns, it doesnt stick like glue to people or surfaces. This is because the chemicals in the glue and borax react to form a polymer. Specifically, hydrogen bonds between borate ions from borax and hydroxyl groups from the glue hold the slime together. The cross-linking traps water, so slime feels wet and flows, but isnt very sticky. Make the Leprechaun Trap Slime Solutions The leprechaun trap is made by mixing two solutions together, which cross-link or polymerize to make a gel or slime. First, make the solutions: Borax Solution Take about a half cup of hot water and stir in borax until it stops dissolving. It is fine if the solution is cloudy or if there is undissolved solid at the bottom of the container. Just add the liquid part to your slime recipe. Glue Solution You can make either opaque slime or translucent slime, depending on the type of glue you use for this project. White glue produces an opaque slime. Clear or translucent blue glue will produce a translucent slime. You can color either type of slime using food coloring. Stir 4-oz of glue into 1 cup of water.Add a couple of drops of food coloring. The radioactive chemistry green-yellow color is obtained by adding 2 drops of yellow or 2 drops yellow and 1 drop of green coloring, depending how green you want the slime. For a leprechaun trap, you can add a few drops of green food coloring and call it good. If youre a rebel, dye the slime blue! Blue was the traditional Irish color before green came into vogue. Make the Leprechaun Trap Simply mix together 1/3 cup of the borax solution and 1 cup of the glue solution. You can use your hands or you can use a spoon. Glowing Leprechaun Trap What leprechaun wouldnt be attracted to a glowing trap? You can make the slime glow very brightly under ultraviolet or light if you add a little yellow highlighter ink to either of the solutions. Highlighter ink is fluorescent, so it emits light when exposed to high-energy light. Note adding the contents of a glow stick will not work, because the other chemicals in the slime will interfere with the reaction that produces the glow. Cleaning Up the Leprechaun Trap Although regular slime doesnt stain most surface, the food coloring you added to make it green will stain clothing, furniture, and counters. You can remove the color from countertops using cleaner with bleach. Except for the food coloring, slime washes away with soap and water or in regular laundry. After St. Patricks Day Your leprechaun trap wont last until St. Patricks Day next year, but if you seal it in a covered bowl or a plastic bag, it will be good for several days. You can extend this to a couple of weeks if you store the bag in the refrigerator. The sealed bag keeps the slime from drying out while the refrigerator keeps it from developing mold. How Leprechaun Trap Slime Works When you mix the glue and the borax the polymer in the glue, polyvinyl acetate, undergoes a chemical reaction. Cross-linking bonds are formed, causing the glue stick less to your hands or spoon and more to itself. Feel free to experiment with the amount of glue, water, and borax that you use to make the slime. You can adjust the recipe to make the slime more fluid or more stiff. The molecules in the polymer are not fixed in place, so you can stretch the slime quite far before it will break or tear. More St. Patricks Day Science Projects Looking for more St. Patricks Day science fun? Turn Pennies Gold for a Pot of Gold: No, its not real gold. It just looks like it.Green St. Patricks Day Fire: Even fire likes to celebrate the holiday.Glowing Green Flowers: Make a flower turn green and glow.Answers To Common Questions About Slime: Learn more about how the leprechaun trap works.

The Affordable Care Act ( Aca ) - 902 Words

The Affordable Care Act (ACA) has expanded the choices for different populations, across the nation, to apply for health insurance. Under the ACA, it is a requirement that everyone have health insurance that meets the minimum requirements or they will be charged a fee. For unemployed individuals, often times the price of healthcare is concerning. Without an income people may struggle to come up with the necessary funds to pay for a healthcare plan for either themselves or their family. The ACA offers a healthcare marketplace that allows individuals to check their eligibility for affordable healthcare insurance, Medicaid, or the Children’s Health Insurance Program (CHIP). What is important for unemployed people to know, is that the Marketplace’s healthcare plans are based on their estimated yearly income and their household size, not their employment status. 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